Administrative Support

Maintains attendance tracking.

Support and follow up with  timesheet corrections for any discrepancies and ensure proper documentation.

Support other departments as needed.

Technical Support

Setup devices such as Chromebooks and iPads from scratch and to company spec. Work through potential setup issues, investigate software bugs or light hardware deficiencies and resolve or catalog appropriately.

Learn common issues, and be able to remotely assist staff with troubleshooting.

Inventory

Ensure the timely delivery of materials to instructors and handle any related inquiries or issues.

Pack and ship all materials for client programs, including curriculum kits and any additional resources, ensuring timely delivery of all materials to clients and instructors.

Maintains up-to-date records of physical inventory.

Creates and ships instructor badges

Occasional travel to storage space and return drop off locations, with mileage reimbursement

Communication

Oversee and manage communication in the Instructor Slack channel, ensuring timely responses and escalation of issues to appropriate team members.

Serve as the primary point of contact for schools and districts regarding instructor call-outs, schedule changes, and other pertinent updates.

Ensure all communication—whether with instructors, site staff, or internal teams—is clear, timely, and effectively coordinated.

Recruiting 

Conducts both initial and final interviews as needed.

Additional Duties as Assigned. 

Minimum Requirements